Pain points

• Inconsistent user journeys and fragmented interfaces
• Low adoption due to unclear value and usability issues
• Limited accessibility compliance and design governance

How Softplex solves them

• Discovery, user research, and journey mapping
• Design systems and component libraries for consistency
• Accessibility-first design and inclusive testing

Features

• Product discovery workshops and prototyping
• UX writing and interaction design
• Design systems and documentation
• Usability testing and iterative improvement

Technologies

• Figma and design tokens
• Storybook and component libraries
• Accessibility testing tools
• Collaboration with engineering for smooth handoff